Capabilities

What we can help with

Most of our work starts with a website. If you need more than that, we can help with the other tech your business runs on. We’ll tell you up front what a job involves.

Pick a layer to jump to it, or start from a common job.

Layer 3

What people see

The parts your visitors and callers deal with.

Websites

Fast sites that you own, from the first draft to launch day.

We set up

  • Site design and page layout
  • Multi-page static builds
  • Contact forms that open your email app
  • Domain, DNS and hosting setup
  • Handoff notes so you hold the keys

You get

  • A site on a domain in your name
  • The logins and the files, handed over
  • Plain notes on how to change it

Voice and AI agents

Assistants that answer common questions and pass people to you when needed.

We set up

  • Voice agents for phone and web
  • Call flows and scripts
  • Knowledge loaded from your own material
  • Consent and handoff steps
  • Assistants for internal work

You get

  • Answers to the questions you hear every week
  • A clear handoff to a person
  • Call flows you can read and change

How we build voice agents

Layer 2

What runs it

The tools and the information behind the scenes.

Software

Small tools we build around the way you already work.

We set up

  • Internal tools and simple dashboards
  • Automations between the apps you use
  • Connections to other services through their APIs
  • Scripts for repetitive chores
  • Review and cleanup of existing code

You get

  • A tool that fits how you work now
  • The code, and notes on how it runs
  • Fewer copy-and-paste chores

Data

We pull your information into one place and keep it tidy.

We set up

  • Spreadsheet cleanup
  • Moving data between systems
  • Databases sized for a small team
  • Reports you can read at a glance

You get

  • One place to look things up
  • Fewer copies of the same spreadsheet
  • Data you can take with you if you switch tools

Layer 1

What it runs on

The machines, the network and the upkeep underneath.

System administration

Regular upkeep: user access, updates, backups and checks.

We set up

  • Users and access
  • Updates and patching
  • Backups and restore tests
  • Monitoring and alerts
  • Written notes on what runs where

You get

  • Updates on a schedule, not when something breaks
  • Backups that get a test restore
  • A written record of who has access to what

Networking

We set up your network and write down how it works.

We set up

  • Office and home-office networks
  • Wi-Fi setup and coverage
  • Firewalls and secure remote access
  • Troubleshooting slow or dropped connections

You get

  • Wi-Fi that reaches where you work
  • A network map you can read
  • Remote access you can turn off for one person

Hardware

Choosing, setting up and fixing the machines your work runs on.

We set up

  • Computer and device setup
  • Small servers and shared storage
  • Upgrades and repairs
  • Advice before you buy equipment

You get

  • Machines ready to use on day one
  • A list of what you have and where it is
  • A straight answer before you spend

Where jobs start

Common jobs, and the layers they touch

  • Launch a new company website

    Pages, domain and a contact form, with the keys in your name.

    Usually involves

  • Move email onto your own domain

    Your address follows your name, not your internet provider.

    Usually involves

  • Set up a new office

    Machines, Wi-Fi and logins ready before the first day.

    Usually involves

  • Answer the phone when you can’t

    An agent that handles the common questions and hands off the rest.

    Usually involves

  • Stop retyping the same numbers

    Connect the apps you use so the data moves on its own.

    Usually involves

  • Know your backups work

    Backups on a schedule, and a restore test to prove it.

    Usually involves

Not sure which of these you need? Tell us what’s going on. If the job is bigger than we should take on, we’ll tell you.